When you want to manage the customer experience, a chatbot is a must-have thing for you. It is a combination of machine learning and natural language processing. It can prove a real game-changer for your business. A chatbot provides a human-like voice and processing power to the customers. With the help of a chatbot, you can provide the best solutions to the problems of the customers. After providing the best solutions to the problems of the customers, you can win the trust of the customers. No doubt, lots of chatbots are available. Here, we will discuss the top five chatbots that you can install on your business website.
Drift for Chatbots:
Drift has lots of tools on its list. By using these tools, you can easily combine live chat and automated chatbot. You can start proactive conversations with the customers. You can start these proactive conversations with those customers who are already connected with your business. You can make these conversations for the conversions. These conversions allow you to get more sales of your products. The users can also integrate this tool with various tools. In these tools, there comes Zendesk and Helpscout etc.
It is a premium tool. Its pricing structure reflects that it is the best tool for large businessmen. Anyhow, it is also providing a free plan to the users. In its free plan, you can’t enjoy the chatbot features. That’s why it is not the best plan for you. If you want to use this tool, you will have to pay $400/month. Moreover, it is offering only annual billing to the users. Small enterprises can’t pay this amount. After buying its premium plan, you can include five users.
Intercom for Chatbots:
It is providing a full-scale solution for businessmen communications. At the centre of this tool, there is Business Messenger. With the help of Business Messenger, you can complete lots of tasks. By using it, you can adapt your home screen to different users. After that, the bots will send the custom messages to them. If you want to talk to the people in the right context, you can program it according to your requirements. Due to the advanced targeting features of this tool, you can use it to generate high intent leads. You can also use it to anticipate the questions of the users.
While using this chatbot, you will have to resolve the questions of various customers. If a customer is asking the same question, it will provide a suitable answer based on the previous conversation. You can also use it to pull in the data from all the business apps. It has a sleek design and you can easily understand it. To use it, you don’t need to think about coding. You just need to configure your setting. Moreover, you should also program the questions. After programming the questions, you can publish your bot. To use its Starter plan, you will have to pay $59/month. Anyhow, to buy its Grow plan, you will have to pay $119/month.
IntelliTicks for Chatbots:
As a businessman, if you are looking for a free chatbot, IntelliTicks is the best choice for you. It is the best chatbot for education, eCommerce and business websites. It is an AI-powered chatbot. That’s why it can easily engage all the customers. By utilizing its AI power, it can provide suitable answers to the repeated queries and questions without the interaction of human beings. They can easily understand the query in the natural language. After understanding this query, it can provide an immediate answer.
In some cases, it can’t understand the queries of the customers. Under such a situation, it will transfer the command to the human agents. You can easily utilize it on your business website without coding knowledge. The business owners can also engage with the customers by using mobile phones. They can easily check the leads or conversions by using this app. Moreover, they can also take over the conversion all the time. It is also offering a menu for the in-chat options. It has a rich template library to provide the best experience to the users.
As recommended by a dissertation help firm, it is different from other chatbots because it is providing more freedom to the customers to build conversational chatbots. After building conversational chatbots, they can bring more value to the customers. You don’t need to worry about it because it is offering a visual chatbot builder to the customers. It is offering native Shopify and WooCommerce integrations. By using them, you can easily build e-Commerce chatbots. By using its visual editor, you can easily make the necessary changes in its content. To provide the best experience to the customers, you can select the best template from an excellent collection of templates.
As a businessman, if you are serious to automate the business processes through chatbots, it is the best tool for you. In the beginning, you may have to face some problems to understand it. Anyhow, after understanding it, when you will utilize it effectively, it will provide real worth to the customers. It is the best chatbot for small companies. You will have to pay for those products that you want to use on your business website. If you want to make 100 chatbot conversations per month, you can use it freely. On the other hand, you will have to pay them based on the subscribers.
It is utilizing OmniChat technology to create chatbots for the customers. Its bots will work well in web chat, SMS and Messenger etc. Therefore, you don’t need to create different chatbots by using different tools. By using this single tool, you can create chatbots across multiple platforms. It is offering both desktop and mobile apps to users. By using these apps, they can easily monitor the chats of their customer representatives. If you are using some other tools like CRM software, webinar provider and email marketing service, you can also integrate it with these tools. To use this tool, you will have to pay $14.25/month. After buying its premium plan, you can use it for an unlimited number of leads.